Backup Setup & Disaster Recovery
Microsoft 365 backup setup, on site
All our email and files are in Microsoft 365 and we have no separate backup.
All our email and files are in Microsoft 365 and we have no separate backup.
Microsoft keeps the service running, but deleted items only stay recoverable for a limited time, and a compromised account or ransomware syncing through OneDrive can damage files that look backed up. A separate Microsoft 365 backup keeps an independent copy that you can restore from at item, folder or mailbox level. It also gives you control over how long data is kept.
What the technician does
- Choose a backup service and connect it to your tenant
- Back up mailboxes, OneDrive, SharePoint and Teams
- Test restoring an email, a file and a whole folder
Microsoft's recycle bins and retention help, but they are not a separate copy of your data.
About Microsoft 365 backup setup
We connect a backup service to your tenant with the least permissions it needs, then select the mailboxes, OneDrive accounts, SharePoint sites and Teams to protect. New users can be added automatically. Once the first backup completes, we restore a single email, a file and a full folder to prove recovery works, and send alerts to the right person. We also confirm that the backup service's own admin account has multi-factor sign-in.
What usually causes it
- Moving off an onsite server to Microsoft 365
- Accidental deletion of a SharePoint library
- Concern about ransomware syncing to OneDrive
- Staff leaving and their data needing to be kept
Before we arrive
- A list of the systems and software the business cannot run without
- Admin access to servers, NAS units and Microsoft 365
- Details of any existing backup software or cloud storage account
- Who should receive backup alerts and keep the recovery plan
What a visit looks like
When you book Microsoft 365 backup setup, you tell us what's going on and we reply with a time that suits you and a price. Nothing starts until you're happy with both.
On the day, the technician arrives, looks at the problem in person and confirms the plan with you before starting. If something turns out different from what was expected - a part is needed, or the cause is somewhere else - we stop and agree the change with you first.
When the work is done we test it with you, show you what was changed, and leave the area tidy. For business jobs we note what we did, so there is a record for whoever looks after your IT next.
Pricing
Each Microsoft 365 backup setup job is priced before work starts. The price depends on what's involved - the size of the site, the equipment, and whether parts are needed - so the quickest way to a number is to tell us about the job on the booking form.
There is no contract and no monthly fee. You book the job you need and pay for that job.
Microsoft 365 backup setup: questions
Can we keep data for staff who left?
Yes. Backup data can be kept after a user is removed, which lets you release the licence while retaining their mail and files for as long as needed.
Does it cover Teams chats?
Many backup services cover Teams channels and files stored in SharePoint. Chat coverage varies between services, so we check what you need before choosing. We confirm coverage in writing.
Do you do Microsoft 365 backup setup on site?
Yes. We come to businesses and homes across Auckland and Hamilton and do the work where the equipment is.
How much does Microsoft 365 backup setup cost?
It depends on what's involved. Tell us about the job on the form and we'll confirm the price before any work starts.