MSI laptop & computer repair, on site
Independent MSI repairs at your premises.
We repair MSI laptops and desktops at your business or home across Auckland and Hamilton. We fix overheating, fan noise and display problems on MSI gaming and creator laptops.
- Diagnosis before any part is ordered
- Price agreed before work starts
- Business and home machines
MSI models we work on
Common faults we fix
- Won't turn on or keeps restarting
- Running very slowly
- Cracked or flickering screen
- Keyboard, trackpad or battery faults
- Overheating and loud fans
- Viruses, pop-ups and software problems
How we repair computers
Every repair starts with a proper diagnosis. A slow computer might need an SSD, more memory, a software clean-up or a new battery - or it might be a failing drive about to take your files with it. We test the hardware and check the drive's health before recommending anything, so you only pay for the fix that will actually help.
When a part is needed we confirm the price with you before ordering it, then fit it and test the machine properly. We protect your files throughout: if a drive is failing we copy your data off first. If a computer is not worth repairing, we tell you straight, and help you move to a new one.
Before we arrive
- The computer and its charger
- Your Windows or Mac login password
- A note of any error messages you have seen
- A backup of anything important, if the computer still works
For businesses
For businesses we repair desktops and laptops at your premises, so staff are without their machine for as short a time as possible. Where a part has to be ordered, we can often get the person working on another machine in the meantime and move their files across.
What a visit looks like
When you book a MSI repair, you tell us what's going on and we reply with a time that suits you and a price. Nothing starts until you're happy with both.
On the day, the technician arrives, looks at the problem in person and confirms the plan with you before starting. If something turns out different from what was expected - a part is needed, or the cause is somewhere else - we stop and agree the change with you first.
When the work is done we test it with you, show you what was changed, and leave the area tidy. For business jobs we note what we did, so there is a record for whoever looks after your IT next.
Pricing
Each MSI repair job is priced before work starts. The price depends on what's involved - the size of the site, the equipment, and whether parts are needed - so the quickest way to a number is to tell us about the job on the booking form.
There is no contract and no monthly fee. You book the job you need and pay for that job.
Common questions
Do you repair MSI laptops on site?
Yes. We come to your business or home across Auckland and Hamilton, diagnose the MSI computer there and fix it on the spot where we can.
What if my MSI isn't worth repairing?
We'll tell you straight after diagnosing it, and give you honest advice on what to do next.
How do parts work?
We quote the part before ordering it, and you approve the price before any work starts.
Are you a brand-authorised repairer?
No. Onsite Tech is an independent service business. We repair out-of-warranty machines; for in-warranty faults, check with the manufacturer first.
Other computer brands
Brand names and logos belong to their owners and are shown to identify the equipment we work on. Onsite Tech is an independent service business and is not affiliated with, or an authorised agent of, these brands.