Medical & Dental Clinic IT
Clinic network separation, on site
Patients in the waiting room are on the same Wi-Fi as the computers holding health records.
Patients in the waiting room are on the same Wi-Fi as the computers holding health records.
Clinics often grow their network a piece at a time: a router from the internet provider, an extra access point for the treatment rooms, guest Wi-Fi switched on for patients. The result is often one flat network where a visitor's device can see the practice-management server and imaging equipment. We map every device and agree which group each one belongs in. Wireless medical devices are included.
What the technician does
- Map clinical, staff and guest devices on the network
- Set up separate networks with rules between them
- Test clinical systems and confirm guests reach only the internet
Print the guest Wi-Fi details for the waiting room rather than sharing the staff password.
About clinic network separation
We then build separate networks for clinical devices, staff phones and laptops, and guests, with rules that allow only the traffic each group needs. The work is done outside sessions, and afterwards we check every consult room computer opens patient records, printers respond, imaging devices connect and a guest device can browse but cannot reach anything inside the clinic. A simple network diagram is left for the practice manager.
What usually causes it
- Guest Wi-Fi was added on the same network as clinic computers
- Staff share the main Wi-Fi password with patients
- A privacy or security review raised network separation
- New imaging or medical devices need isolating from general use
Before we arrive
- Your clinic session times and quieter periods
- The support contact for your practice-management software
- Admin logins for the router, Wi-Fi and any server
- A list of rooms and the devices used in each
What a visit looks like
When you book clinic network separation, you tell us what's going on and we reply with a time that suits you and a price. Nothing starts until you're happy with both.
On the day, the technician arrives, looks at the problem in person and confirms the plan with you before starting. If something turns out different from what was expected - a part is needed, or the cause is somewhere else - we stop and agree the change with you first.
When the work is done we test it with you, show you what was changed, and leave the area tidy. For business jobs we note what we did, so there is a record for whoever looks after your IT next.
Pricing
Each clinic network separation job is priced before work starts. The price depends on what's involved - the size of the site, the equipment, and whether parts are needed - so the quickest way to a number is to tell us about the job on the booking form.
There is no contract and no monthly fee. You book the job you need and pay for that job.
Clinic network separation: questions
Will our practice-management system be affected?
It should work exactly as before. We test it on every workstation after the change, and if the vendor needs a rule adjusted for their remote support, we arrange that with them.
Can staff still use their own phones on Wi-Fi?
Yes, on the staff or guest network, which can reach the internet without access to clinical computers or the server holding patient data. Guests never see clinical devices.
Do you do clinic network separation on site?
Yes. We come to businesses and homes across Auckland and Hamilton and do the work where the equipment is.
How much does clinic network separation cost?
It depends on what's involved. Tell us about the job on the form and we'll confirm the price before any work starts.