Mac Repair & Support
Move everything to a new Mac, on site
I've got a new Mac and want all my files, apps, mail and settings moved from the old one.
I've got a new Mac and want all my files, apps, mail and settings moved from the old one.
Migration Assistant does much of the heavy lifting when moving to a new Mac, but it goes far more smoothly when the old Mac has been checked first. We make a backup, confirm the old drive is healthy and check that older apps will run on the new Mac's processor and macOS version. Apps that need a new licence or download are noted before the move. Old licence keys are gathered.
What the technician does
- Back up the old Mac before starting
- Transfer files, apps and accounts with Migration Assistant
- Check mail, printers, backups and app sign-ins on the new Mac
Keep the old Mac untouched for a while until you are sure nothing was left behind.
About move everything to a new Mac
After the transfer we sign in to iCloud and mail, re-add printers and scanners, check that apps open and are licensed, and set up Time Machine or another backup on the new Mac. We go through anything that did not carry over and agree with you when the old Mac can be wiped or passed on. Your old Mac's storage is wiped before it goes anywhere else.
What usually causes it
- The old Mac is slow or out of macOS support
- Battery or hardware issues on the old Mac
- A new staff member is taking over a Mac
- Moving from a Windows PC to a Mac
Before we arrive
- Your Mac user password
- Your Apple account sign-in details, if you know them
- Any external backup drive you already use
- A list of the apps and printers you rely on
What a visit looks like
When you book move everything to a new Mac, you tell us what's going on and we reply with a time that suits you and a price. Nothing starts until you're happy with both.
On the day, the technician arrives, looks at the problem in person and confirms the plan with you before starting. If something turns out different from what was expected - a part is needed, or the cause is somewhere else - we stop and agree the change with you first.
When the work is done we test it with you, show you what was changed, and leave the area tidy. For business jobs we note what we did, so there is a record for whoever looks after your IT next.
Pricing
Each move everything to a new Mac job is priced before work starts. The price depends on what's involved - the size of the site, the equipment, and whether parts are needed - so the quickest way to a number is to tell us about the job on the booking form.
There is no contract and no monthly fee. You book the job you need and pay for that job.
Move everything to a new Mac: questions
Can you move from a Windows PC to a Mac?
Yes. Documents, photos, browser bookmarks and mail can be moved across. Windows programs do not run on a Mac, so we help find Mac versions or alternatives.
Will my old apps work on the new Mac?
Most current apps will. Some very old apps do not run on newer macOS versions or Apple processors, and we check that before the move.
Do you do move everything to a new Mac on site?
Yes. We come to businesses and homes across Auckland and Hamilton and do the work where the equipment is.
How much does move everything to a new Mac cost?
It depends on what's involved. Tell us about the job on the form and we'll confirm the price before any work starts.