Business Internet & Failover
Internet cutover for an office move, on site
We are moving office and need the internet working at the new site on day one.
We are moving office and need the internet working at the new site on day one.
An office move goes smoothly when the internet is ready before the staff arrive. Fibre installation depends on the provider and the building, and it is not unusual for it to run late. Planning a temporary connection and preparing the firewall in advance means the move happens on your timetable rather than the provider's. Static IP address changes also catch people out.
What the technician does
- Confirm the new connection, router and static IP details in advance
- Set up a temporary 4G/5G link if the fibre is not ready
- Move the firewall, update VPNs and DNS, and test everything
Order the new fibre as early as possible - installation lead times vary and are out of our control.
About internet cutover for an office move
We check the new connection type, any static IP address changes and how they affect VPNs, remote access and email filtering. If the fibre is not live in time, a 4G/5G router keeps the office working. On move day we install the firewall, update site-to-site VPNs and DNS records, and test email, cloud apps, printing and remote access. Old equipment left at the previous site is collected and the old connection is cancelled only once the new one is proven.
What usually causes it
- Office relocation or expansion
- New fibre installation delayed
- Static IP address changing with the provider
- VPN tunnels and remote access tied to the old address
Before we arrive
- Account details for your current internet connection
- Admin access to the router or firewall
- A list of systems that must keep working in an outage
- Where a 4G/5G antenna or Starlink dish could be mounted
What a visit looks like
When you book internet cutover for an office move, you tell us what's going on and we reply with a time that suits you and a price. Nothing starts until you're happy with both.
On the day, the technician arrives, looks at the problem in person and confirms the plan with you before starting. If something turns out different from what was expected - a part is needed, or the cause is somewhere else - we stop and agree the change with you first.
When the work is done we test it with you, show you what was changed, and leave the area tidy. For business jobs we note what we did, so there is a record for whoever looks after your IT next.
Pricing
Each internet cutover for an office move job is priced before work starts. The price depends on what's involved - the size of the site, the equipment, and whether parts are needed - so the quickest way to a number is to tell us about the job on the booking form.
There is no contract and no monthly fee. You book the job you need and pay for that job.
Internet cutover for an office move: questions
What if the fibre is not ready on move day?
We set up a 4G/5G router as a temporary connection, configured to work with your firewall. When the fibre arrives, it becomes the main link and the 4G/5G can stay as a backup.
Will our static IP address change?
Often, yes. We list everything that depends on it - VPNs, remote access, email filtering and vendor allow lists - and update each one. Missing one can stop remote access or bounce email from an allow-listed supplier.
Do you do internet cutover for an office move on site?
Yes. We come to businesses and homes across Auckland and Hamilton and do the work where the equipment is.
How much does internet cutover for an office move cost?
It depends on what's involved. Tell us about the job on the form and we'll confirm the price before any work starts.