Printer Installation
Scan to email setup, on site
The scan button on the copier doesn't send anything.
The scan button on the copier doesn't send anything. It's a job we do on site across Auckland and Hamilton, as part of our printer installation work.
What the technician does
- Configure the email settings on the printer
- Set up an address book
- Test with each user
Microsoft 365 and Gmail need specific settings for scanners to send.
When to book this
People usually book scan to email setup when one of these sounds familiar:
- A new printer or copier is still in the box
- Only some computers can print to it
- Scan to email or scan to folder has never worked
- The printer keeps changing address and dropping offline
How we approach it
A printer should work from every computer on day one. We unpack and position it, connect it to the network, give it a fixed address so it does not disappear, and install it properly on every computer that needs it - with the right drivers, not just whatever Windows finds.
Scanning is where most installs fall down, so we set it up and test it: scan to email with the right mail settings for Microsoft 365 or Gmail, scan to a shared folder, and an address book for the people who use it. For offices we can add user codes and secure printing so jobs only print when the person is standing at the machine.
Before we arrive
- The printer and all its parts, including toner or ink
- The list of computers that need to print
- Your email provider details for scan to email
- Where you would like the printer to live
For businesses
Office printers and multifunction copiers are shared equipment, so they need to be set up once, properly. We install them across every workstation, set up scanning for each user and document the settings so the next change is easy.
At home
At home, we set up new printers on the computers that need them, get scanning working and remove the old printer's software so it stops causing confusion.
What a visit looks like
When you book scan to email setup, you tell us what's going on and we reply with a time that suits you and a price. Nothing starts until you're happy with both.
On the day, the technician arrives, looks at the problem in person and confirms the plan with you before starting. If something turns out different from what was expected - a part is needed, or the cause is somewhere else - we stop and agree the change with you first.
When the work is done we test it with you, show you what was changed, and leave the area tidy. For business jobs we note what we did, so there is a record for whoever looks after your IT next.
Pricing
Every scan to email setup job is priced before work starts. The price depends on what's involved - the size of the site, the equipment, and whether parts are needed - so the quickest way to a number is to tell us about the job on the booking form.
There is no contract and no monthly fee. You book the job you need and pay for that job.
Common questions
Do you do scan to email setup on site?
Yes. We come to businesses and homes across Auckland and Hamilton and do the work where the equipment is.
How much does scan to email setup cost?
It depends on what's involved. Tell us about the job on the form and we'll confirm the price before any work starts.
Do I need a contract?
No. Book this job on its own and pay for this job.
How do I book?
Use the booking form on this page. We reply with a time that suits you and a price.