Central Auckland
Email Setup & Support in Auckland CBD
Email set up, moved and fixed on your computers - Outlook, Apple Mail and webmail.
Email Setup & Support for businesses and homes in Auckland CBD: we come to you, do the job on site and test it with you before we leave.
Install work in the city leans towards meeting rooms and screens: video conferencing for boardrooms, wall-mounted displays, digital signage in receptions and lobbies, and printers for small offices. In apartments it is usually a TV, sound bar and streaming setup on a concrete wall, with cables hidden neatly.
From $60 + GST ($69 incl. GST) for remote help, no call-out fee
- Existing mail copied or exported before anything is changed
- Every account tested by sending and receiving a message
- A short note of the server settings and where the mail now lives
Email Setup & Support for businesses in Auckland CBD
Offices in the Auckland CBD range from towers on Queen Street and around the Viaduct to converted warehouses in Britomart and the newer blocks at Wynyard Quarter. Many firms lease a single floor or part of one, share a building riser with other tenants and depend on a small comms cabinet tucked into a cupboard. Typical needs are tidy patching, meeting rooms that work first time, Microsoft 365 and a network that survives the next office move.
Typical email setup & support jobs in Auckland CBD
- Email accounts set up in Outlook, Apple Mail and webmail
- Moving email, contacts and calendars to a new provider
- Shared mailboxes such as accounts@ or bookings@
- Consistent email signatures across the office
- Fixing send and receive errors and stuck outboxes
- Clearing full mailboxes and recovering lost email passwords
Visiting sites in Auckland CBD
Street parking in the city centre is limited and metered, so we usually use a nearby parking building or a booked loading bay. Many buildings require contractors to sign in, wear a visitor pass or be escorted to riser cupboards, so letting your building manager know before the visit saves time on the day.
We work right across the area, including:
Signs it's time to book
- Nobody remembers the password to the main business email account
- Messages sit in the outbox or bounce back with an error nobody understands
- A new staff member cannot see the shared accounts or bookings inbox
Before we arrive
- The name of your email provider and the login for the account that manages it
- Email addresses and passwords for each person, or access to reset them
- Who should be able to see each shared mailbox
Pricing
From $60 + GST ($69 incl. GST) for remote help, no call-out fee
| Charge | Price | Incl. GST |
|---|---|---|
| Call-out, per onsite visit | $26.09 + GST | $30 |
| First hour on site | $135 + GST | $155.25 |
| Each half hour after the first hour | $60 + GST | $69 |
| Remote help session (no call-out) | $60 + GST | $69 |
| SuperGold card holders - first hour at home | $116 + GST | $133.40 |
Every visit includes
- Travel to your site
- Diagnosis on site
- Fix tested with you
- Plain-English explanation
- Notes for business jobs
- Tidy finish
Email setup & support is charged at our standard rates: a $30 call-out, the first hour, then half-hour blocks. We never charge by the minute or in 15-minute steps, and there are no hidden extras.
Larger jobs - a new network, a run of cabling, a server or a camera system - get a free quote before any work starts, so you know the cost up front. Parts and equipment are quoted and agreed before we order them.
There is no contract, no monthly fee and no membership. You book the job you need and pay for that job.
Email Setup & Support in Auckland CBD: questions
Do you work in Wynyard Quarter and Britomart?
Yes. We cover the whole CBD, including Wynyard Quarter, Britomart, the Viaduct, Parnell and Grafton. Tell us the building and level on the booking form, and whether there is a loading dock or visitor parking we can use.
Can you work with our building manager?
Yes. Many city buildings need contractor sign-in, an induction or access to shared riser cupboards. Give us the building manager's details and we will arrange access before the visit rather than sorting it out at the front desk.
Can the work be done outside office hours?
Yes. For cabling, cabinet tidy-ups and office moves in a busy workplace, we can arrange an after-hours visit so staff are not disrupted. Mention your preferred times on the booking form.
Do you do email setup & support in Auckland Central?
Yes. We cover all of Auckland CBD, including Auckland Central, Wynyard Quarter, Parnell, Grafton, Freemans Bay, Newton.
Can you move our email to a new provider without losing old messages?
Yes. We copy the existing mailboxes, folders, contacts and calendars across before the domain is pointed at the new provider, then check each person can see their history. Mail that arrives during the switch is picked up from the old service afterwards.
How do I book email setup & support in Auckland CBD?
Fill in the booking form on this page. We come back with a time and a price before any work starts.