East Auckland
Email Setup & Support in East Tamaki
Email set up, moved and fixed on your computers - Outlook, Apple Mail and webmail.
Looking for email setup & support in East Tamaki? We come to you anywhere in East Auckland, including Highbrook and Otara.
Installs include meeting room screens and video conferencing for head offices, digital signage for receptions and staff areas, and wall-mounted displays showing warehouse or production dashboards. At home, TVs, printers and Wi-Fi help are the common jobs. Training rooms and canteens often get a screen too.
From $60 + GST ($69 incl. GST) for remote help, no call-out fee
- Existing mail copied or exported before anything is changed
- Every account tested by sending and receiving a message
- A short note of the server settings and where the mail now lives
Email Setup & Support for businesses in East Tamaki
Highbrook Business Park and the East Tamaki industrial area hold manufacturers, distribution centres, wholesalers, freight firms and corporate offices, many in large modern buildings with an office block attached to a warehouse. Burswood and the Otara industrial streets add older workshops and factories. The IT here has to carry real load: networks across big floors, scanners and label printers in the warehouse, and systems that cannot go down.
Typical email setup & support jobs in East Tamaki
- Email accounts set up in Outlook, Apple Mail and webmail
- Moving email, contacts and calendars to a new provider
- Shared mailboxes such as accounts@ or bookings@
- Consistent email signatures across the office
- Fixing send and receive errors and stuck outboxes
- Clearing full mailboxes and recovering lost email passwords
Visiting sites in East Tamaki
Business parks here have ample parking, but large sites often require sign-in, induction, hi-vis and sometimes an escort near loading docks and forklifts. Let us know your site rules and where the comms room is. High warehouse ceilings may need a scissor lift for cabling.
We work right across the area, including:
Signs it's time to book
- A new staff member cannot see the shared accounts or bookings inbox
- Everyone in the office has a different email signature, or none at all
- The mailbox keeps warning that it is nearly full
Before we arrive
- The name of your email provider and the login for the account that manages it
- Email addresses and passwords for each person, or access to reset them
- Who should be able to see each shared mailbox
Pricing
From $60 + GST ($69 incl. GST) for remote help, no call-out fee
| Charge | Price | Incl. GST |
|---|---|---|
| Call-out, per onsite visit | $26.09 + GST | $30 |
| First hour on site | $135 + GST | $155.25 |
| Each half hour after the first hour | $60 + GST | $69 |
| Remote help session (no call-out) | $60 + GST | $69 |
| SuperGold card holders - first hour at home | $116 + GST | $133.40 |
Every visit includes
- Travel to your site
- Diagnosis on site
- Fix tested with you
- Plain-English explanation
- Notes for business jobs
- Tidy finish
Email setup & support is charged at our standard rates: a $30 call-out, the first hour, then half-hour blocks. We never charge by the minute or in 15-minute steps, and there are no hidden extras.
Larger jobs - a new network, a run of cabling, a server or a camera system - get a free quote before any work starts, so you know the cost up front. Parts and equipment are quoted and agreed before we order them.
There is no contract, no monthly fee and no membership. You book the job you need and pay for that job.
Email Setup & Support in East Tamaki: questions
Do you work in Highbrook Business Park?
Yes. We cover Highbrook, East Tamaki, Burswood, Otara and the surrounding industrial streets. Let us know about site inductions and access times when you book.
Can you cable a large warehouse with high ceilings?
Yes. We plan cable routes along the structure, arrange a lift or suitable access equipment where needed, and run cabling or fibre to access points, cameras and workstations across the floor.
Can you set up internet failover for our dispatch office?
Yes. We add a second connection, such as a different fibre provider, a 4G or 5G router or Starlink, and configure the firewall to switch over automatically if the main line drops.
Do you do email setup & support in Highbrook?
Yes. We cover all of East Tamaki, including Highbrook, Otara, Wiri, Burswood, Mt Wellington, Greenmount.
Can you move our email to a new provider without losing old messages?
Yes. We copy the existing mailboxes, folders, contacts and calendars across before the domain is pointed at the new provider, then check each person can see their history. Mail that arrives during the switch is picked up from the old service afterwards.
How do I book email setup & support in East Tamaki?
Fill in the booking form on this page. We come back with a time and a price before any work starts.