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North Shore

Email Setup & Support in North Shore

Email set up, moved and fixed on your computers - Outlook, Apple Mail and webmail.

Laptop and Wi-Fi router in a living room at home

Email Setup & Support for businesses and homes in North Shore: we come to you, do the job on site and test it with you before we leave.

Installs range from TV and sound setups in Takapuna apartments to smart home devices in family homes and meeting room displays for offices. Many older residents in Devonport, Milford and Northcote book patient help with email, photos and safe online banking.

From $60 + GST ($69 incl. GST) for remote help, no call-out fee

  • Existing mail copied or exported before anything is changed
  • Every account tested by sending and receiving a message
  • A short note of the server settings and where the mail now lives

Email Setup & Support for homes in North Shore

Housing ranges from Devonport villas and bungalows to Takapuna apartments, cliff-top homes in Milford and family homes across Glenfield, Birkenhead and Northcote. Many older homes have been extended over the years, leaving rooms the router simply does not reach. Sloping sites also mean garages, sleepouts and decks that need their own coverage.

Typical email setup & support jobs in North Shore

  • Clearing full mailboxes and recovering lost email passwords
  • Email accounts set up in Outlook, Apple Mail and webmail
  • Moving email, contacts and calendars to a new provider
  • Shared mailboxes such as accounts@ or bookings@
  • Consistent email signatures across the office
  • Fixing send and receive errors and stuck outboxes
Book email setup & support in North Shore$30 call-out. Free quotes for bigger jobs. No contracts.
Book a tech 0800 865 529

Visiting sites in North Shore

Takapuna and Smales Farm parking is mostly paid or limited, so a visitor park helps. Wairau Valley units usually have parking out front. Devonport streets are narrow and busy on weekends. Steep driveways and rear sections are common across the Shore, so clear directions are useful.

We work right across the area, including:

TakapunaSmales FarmWairau ValleyGlenfieldMilfordDevonportBirkenheadNorthcote

Signs it's time to book

  • Nobody remembers the password to the main business email account
  • Messages sit in the outbox or bounce back with an error nobody understands
  • A new staff member cannot see the shared accounts or bookings inbox

Before we arrive

  • Email addresses and passwords for each person, or access to reset them
  • Who should be able to see each shared mailbox
  • Any signature wording, logo file or disclaimer you want used

Pricing

From $60 + GST ($69 incl. GST) for remote help, no call-out fee

Show prices
ChargePriceIncl. GST
Call-out, per onsite visit$26.09 + GST$30
First hour on site$135 + GST$155.25
Each half hour after the first hour$60 + GST$69
Remote help session (no call-out)$60 + GST$69
SuperGold card holders - first hour at home$116 + GST$133.40

Every visit includes

  • Travel to your site
  • Diagnosis on site
  • Fix tested with you
  • Plain-English explanation
  • Notes for business jobs
  • Tidy finish

Email setup & support is charged at our standard rates: a $30 call-out, the first hour, then half-hour blocks. We never charge by the minute or in 15-minute steps, and there are no hidden extras.

Larger jobs - a new network, a run of cabling, a server or a camera system - get a free quote before any work starts, so you know the cost up front. Parts and equipment are quoted and agreed before we order them.

There is no contract, no monthly fee and no membership. You book the job you need and pay for that job.

Full pricing

Email Setup & Support in North Shore: questions

Do you work in Wairau Valley and Smales Farm?

Yes. We cover the whole North Shore, including Wairau Valley, Smales Farm, Takapuna, Glenfield, Milford, Devonport, Birkenhead and Northcote, for businesses and homes. Tell us whether the premises has visitor parking when you book.

My home is on a steep section with a sleepout. Can you get Wi-Fi to it?

Usually, yes. Depending on the distance and what is in between, we either run a cable or set up a point-to-point wireless link, then add an access point inside the sleepout.

Can you help my parents with their computer?

Yes. Our seniors' help visits are unhurried and practical: email, photos, video calls, printing and spotting scams, explained in plain English at their own pace.

Do you do email setup & support in Takapuna?

Yes. We cover all of North Shore, including Takapuna, Devonport, Milford, Glenfield, Birkenhead, Northcote.

Do you set up email on mobile devices?

No. We work on Windows and Mac computers only. Once the account is working on your computer, the sign-in details we leave with you are the same ones your provider gives for other devices.

How do I book email setup & support in North Shore?

Fill in the booking form on this page. We come back with a time and a price before any work starts.

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